Understanding the risks
1. Harsh weather
Unlike most Kilimanjaro tour operators, we provide you with a sleeping bag that's specially designed to withstand the cold high up on the mountain.
2. Altitude sickness
The symptoms of altitude sickness (you want them to detect it early) How to monitor and test climbers for altitude sickness How to treat mild altitude sickness How to proceed in cases of serious altitude sickness
3. Unclean water and poor nutrition
Qualifications and experience of guides
Wilderness first responders
All of our trek guides have summited Kilimanjaro at least 200 times!
Meet our lead guides, Chris and Robert
We don't outsource any aspect of our Kilimanjaro operation – our lead guides, Chris and Robert, are the directors of Follow Alice Tours (T) Ltd.
Kilimanjaro Porters Assistance Project
Pre-climb safety measures
1. Health and safety form
2. Preparation manuals
3. Client WhatsApp chat group
4. Zoom chat
5. Climb briefing the night before
Dedicated trip manager
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Safety measures on the mountain
Every Follow Alice lead guide is a certified wilderness first responder (WFR). A WFR qualification is the highest level of certification on Kilimanjaro. It means your guide is (among other things) very good at detecting and assessing the symptoms of altitude sickness. They also know how to treat or manage common mountain-related medical issues and emergencies, including altitude sickness. Every climber receives daily health checks on the mountain, administered by one of the guides. These checkups involve using a pulse oximeter to monitor your oxygen saturation and pulse rate. One oxygen tank is carried up the mountain for every six climbers (this is plenty, as we explain further on). If you display symptoms of severe altitude sickness, one of our guides will administer the Lake Louise Scoring System (LLSS) to determine the severity. They'll then take the established course of action based on your score. If evacuation is deemed necessary, you'll be escorted (or carried) down the mountain.
Helicopter evacuation service
Evacuation protocol at Follow Alice
When someone is sick or injured on Kilimanjaro, the well-known rule of thumb is ‘descend, descend, descend’.
Established evacuation procedures
Firstly, any climber who becomes sick or injured will be assessed and treated by a guide. If evacuation is deemed necessary, the climber is escorted down the mountain – either on foot, or by stretcher – with a guide in attendance. The shortest route to reach the closest access point within Kilimanjaro National Park will be used (see details below). The guide will monitor the patient’s condition throughout the descent. Having been radioed for assistance, a vehicle will be waiting at the access point to transport the climber back to the hotel or closest hospital. During this time the guide will also be in contact with the Follow Alice administration team, who will contact the next of kin and keep them updated on their loved one’s condition (if required). If the climber is in hospital, the guide will attend to his or her needs and receive communications to pass on to the family.
Evacuation routes and access points
Mti Mkubwa Camp: Descend via Lemosho route to Lemosho Gate, 1 hr Shira 1 Camp: Descend via Shira route to rescue point, 20 min Moir Hut: Descend via Shira route to rescue pick up point, 1 hr Lava Tower: Descend via Shira route to rescue pick up point, 1.5 hr Barranco Camp: Descend via Umbwe route to Umbwe Gate, 8-10 hr Karanga Camp: Descend via Mweka route to Mweka Gate, 7-9 hr Barafu Camp: Descend via Mweka route to Mweka Gate, 7-9 hr Crater Camp: Descend via Mweka route to Mweka Gate, 9-11 hr
Our safety and health equipment
High-quality, four-season mountain tents High-quality, four-season sleeping bags Insulated sleeping mats Private Follow Alice toilet tent Highly trained and experienced English-speaking guides who are Wilderness First Responders All meals on the mountain, prepared by an experienced Kilimanjaro cook All water (purified) on the mountain Pulse oximeter for daily health checks Emergency oxygen cylinders (for anyone who displays symptoms of AMS)
Food and water
The importance of food to your well-being
The Follow Alice menu
Meet Raja, our Follow Alice cook
The Follow Alice mountain crew
Lead guide – 1 per trek group
Assistant guides – 1 for every 2 or 3 climbers
Cook – one per trek group
Porters – 3 per climber
Helping porters – numbers vary per trek
The importance of having enough guides on each climb
Choosing a safe Kilimanjaro route
A note about travel insurance ...
Chat to us if you have any questions