Travel Insurance

We strongly recommend that all Follow Alice travellers purchase travel insurance at the time of booking. Without coverage, you would be fully responsible for any costs resulting from trip cancellations, rerouting, rescheduling, or unexpected emergencies, whether medical or otherwise, during your journey.

While no one plans to change their travel plans, life can be unpredictable, and having insurance ensures you are protected. These are just some of the factors that can affect your travel plans:

It's due to circumstances like this that travel insurance protects you if you need to cancel or interrupt your trip for a covered reason. It also provides emergency medical coverage, helping cover unexpected costs from illness or injury while travelling, sometimes saving you thousands of dollars.

Travel insurance is required for all travellers on every Follow Alice adventure, regardless of the destination. For high-altitude trekking, it's important to purchase a policy that covers the maximum altitude you will reach. For example, climbing Kilimanjaro requires coverage up to 6,000 m above sea level, as Uhuru Peak reaches 5,895 m. It is your responsibility to ensure your policy includes this clause.

Your travel insurance must also include coverage for:

We recommend a minimum coverage of US$200,000 for each of these categories. Don't forget to choose a policy that protects you if you need to cancel or shorten your trip, if you accidentally cause damage or injury, or if your luggage or personal belongings are lost or damaged while travelling.

N.B.: Each traveller is responsible for ensuring that their chosen travel insurance policy provides the correct level of cover. This includes confirming that your policy covers all the activities you plan to take part in during your Follow Alice adventure, such as high-altitude trekking, safaris, or other adventure sports.

When travelling with Follow Alice, it’s important to share your travel insurance information with us. We ask that you provide your policy details, including the insurance company’s 24-hour emergency contact number, through the health and safety questionnaire we send you before your trip. Once received, we forward this information to your local trip leader to ensure your safety on the journey.

If you are using credit card travel insurance, your group leader will need the following details:

Please contact your bank to obtain these details. Remember, all insurance information must be included in your health and safety questionnaire and sent to us before your trip begins. We’ve seen that many standard bank-issued policies fall short, especially when it comes to adventure travel.

Two areas where gaps often appear are medical cover and emergency evacuation. This is particularly critical on our high-altitude treks, where the ability to arrange a swift evacuation can make all the difference. For this reason, we strongly recommend travellers check their policies in detail or secure cover through one of our trusted insurance partners to ensure full protection.

At Follow Alice, we partner with two trusted providers to ensure your journey is fully protected:

Rise & Shield offers comprehensive coverage for all adventurous trips. Their policies include emergency medical assistance, trip cancellations, lost luggage, and unexpected travel disruptions, giving you peace of mind during your trip.

World Nomads specialises in insurance for adventurous travellers. Their policies cover a wide range of activities, from trekking and safari experiences to extreme sports, as well as standard protections like medical emergencies, trip cancellations, and lost or delayed luggage.

With Rise & Shield and World Nomad protecting you, your Follow Alice adventure will always be safe, seamless, and stress-free.